# ChatPress

> A website chat widget that answers visitor questions instantly — trained on your pages, docs, and product catalog — and converts high-intent conversations into leads and product discoveries.

## Overview

ChatPress is an AI chatbot platform for websites. Teams upload their content (website pages, PDFs, product data), customize a branded widget, and embed it on their site. The assistant answers visitor questions from grounded content, captures leads with full conversation context, and surfaces product suggestions when buying intent is detected.

## Product Category

AI chatbot / conversational AI platform for websites

## Target Users

- E-commerce and DTC brands with product catalogs
- SaaS companies with docs, pricing, and onboarding content
- Agencies and professional services that need lead capture
- Health, beauty, and wellness brands with repeat FAQs

Best fit: lean teams (1–50 employees) with a live website and existing content who want to launch quickly without building custom AI infrastructure.

## Key Differentiators

- **Grounded answers** — retrieval-backed from your website, docs, and products (no model memory leakage)
- **Intent-triggered product cards** — suggestions surface only when buying intent is detected
- **Session-linked leads** — every lead includes its full conversation context + AI-generated outreach
- **Unanswered query workflow** — cluster missed questions, close content gaps, and retrain
- **Widget Studio** — visual editor with live preview before publish
- **Secure embedding** — domain verification + token auth

## Plans

- **Free** — 1 chatbot, 50 messages/month
- **Basic** — $29/month ($25/month annual); 1 chatbot, 2,000 messages/month, lead capture
- **Starter** — $79/month ($72/month annual); 3 chatbots, 8,000 messages/month, unanswered capture
- **Pro** — $119/month ($109/month annual); 5 chatbots, 15,000 messages/month, multilingual, mobile SDK

Start free at https://chatpress.heapvue.com/signup

## Key Pages

- Home: https://chatpress.heapvue.com/
- Features: https://chatpress.heapvue.com/features
- Pricing: https://chatpress.heapvue.com/pricing (also see /pricing.md for structured pricing data)

## Comparisons (AI-cited format)

- ChatPress vs Intercom: https://chatpress.heapvue.com/blog/chatpress-vs-intercom
- ChatPress vs Tidio: https://chatpress.heapvue.com/blog/chatpress-vs-tidio
- ChatPress vs Drift: https://chatpress.heapvue.com/blog/chatpress-vs-drift
- ChatPress vs Crisp: https://chatpress.heapvue.com/blog/chatpress-vs-crisp
- ChatPress vs Chatbase: https://chatpress.heapvue.com/blog/chatpress-vs-chatbase

## How-To Guides

- How to add an AI chatbot to your website: https://chatpress.heapvue.com/blog/how-to-add-ai-chatbot-to-website
- How to train an AI chatbot on your website content: https://chatpress.heapvue.com/blog/how-to-train-ai-chatbot-website
- How to capture leads with a chatbot: https://chatpress.heapvue.com/blog/how-to-capture-leads-with-chatbot

## Guides & Use Cases

- Best AI chatbot for small business: https://chatpress.heapvue.com/blog/best-ai-chatbot-small-business
- What is an AI chatbot platform?: https://chatpress.heapvue.com/blog/what-is-ai-chatbot-platform
- Ecommerce chatbot product recommendations: https://chatpress.heapvue.com/blog/ecommerce-chatbot-product-recommendations
- SaaS support chatbot guide: https://chatpress.heapvue.com/blog/saas-support-chatbot
- Multilingual AI chatbot customer support: https://chatpress.heapvue.com/blog/multilingual-ai-chatbot-customer-support
- Chatbot widget white-label guide: https://chatpress.heapvue.com/blog/chatbot-widget-white-label

## Contact

- Website: https://chatpress.heapvue.com